When an Emergency Happens, We'll Be There.

Emergency Service

If your child is having a dental emergency, please call 479.783.4182.

Someone from our staff will answer and relay your information to Dr. Ciesla or Dr. Lawrence and get back to you as quickly as possible.


Because many of the accidents children have involve the mouth, we frequently see emergencies. In the event of a dental emergency, please call our office immediately. The first 24 hours can be critical. Dr. Lawrence or Dr. Ciesla will be available to address any dental emergency. If you call after hours our answering machine will instruct you on what to do. 


During normal clinic hours, we make every attempt to stay on schedule, but occasionally an emergency may cause a delay. If this has occurred, we will attempt to notify you when you arrive for your appointment. If this happens during your child’s appointment, please remember we will also be available if your child is ever injured.

NOTE: If your child sustained significant trauma and has the following symptoms: headache, nausea/vomiting, peculiar behavior—please take them to the nearest emergency room.

Common Dental Emergencies


Toothache: If your child is having pain that persists, please contact the clinic as soon as possible.   A toothache can affect school performance, eating, and sleeping, so it is best to address the problem promptly. DO NOT PLACE ASPIRIN ON THE GUMS OR TOOTH!  A SEVERE BURN MAY RESULT.


Lost crown or filling:  Most of the time this is not an immediate dental emergency and can be addressed during normal business hours. However, if you have concerns feel free to contact the office through the emergency line and discuss the concern.

Cut, Bitten Tongue, Swollen Lip or Cheek (following a dental procedure): It is not uncommon for a child to bite their lip, cheek, or tongue following a dental procedure.  A child that receives local anesthetic for a dental procedure will remain numb for 2-3 hours following.  During this time, children often will chew on their lip, tongue, or cheek, since they can not feel it. This is not usually a major concern.  Your child will have some discomfort during the healing process. Give your child Tylenol or Ibuprofen during the healing process.


Swollen cheek, face, or eye (not following a recent dental procedure):  If your child has a swollen check, face, or eye and it is not related to a dental procedure, they may have an infection.  Please call the clinic. If the swelling approaches the eye and/or your child has difficulty breathing—go promptly to the emergency room.  


Knocked Out Permanent Tooth: If possible, find the tooth. Handle it by the crown, not by the root. You may rinse the tooth gently with water only. DO NOT clean with soap, scrub or handle the tooth unnecessarily. Inspect the tooth for fractures. If it is sound, try to reinsert it in the socket. Have the patient hold the tooth in place while biting. If you cannot reinsert the tooth, transport the tooth in a cup containing the patient’s saliva or milk. If the patient is old enough, the tooth may also be carried in the patient’s mouth (beside the cheek). The patient must see a dentist IMMEDIATELY! Time is a critical factor in saving the tooth.


Knocked Out Baby Tooth:  Contact your our office during business hours. This is not usually an emergency, and in most cases, no treatment is necessary.


Chipped or Fractured Permanent Tooth: Contact our clinic immediately. Immediate action may save the tooth, prevent infection and reduce the extent of dental treatment necessary. If possible, locate and save any broken tooth fragments and bring them with you to the dentist.


Chipped or Fractured Baby Tooth: Depending on the severity, this may be an emergency.  Please contact our clinic to discuss the problem with us.


Severe Blow to the Head: Take your child to the nearest hospital emergency room immediately.
Possible Broken or Fractured Jaw: Keep the jaw from moving and take your child to the nearest hospital emergency room.